If you are shopping for a new mattress online, you are almost certain to have encountered the Nectar brand. The Nectar Mattress is one of the most in-demand direct-to-consumer mattress brands in the U.S., and since their launch in 2017, they have grown into something of a household name.
This all-foam, memory foam mattress often gets praise for its soft feel, cradling embrace, and intense pressure relief. However, like most other bed options, this mattress is not for everyone.
Tag along, let’s figure out if this bed-in-a-box is a fit for your sleeping needs.
Nectar Mattress Review: Overview
Memory foam is one of the most popular materials for making mattresses, and for good reasons. Memory foam beds come with some of the best conformability, making them prime candidates for people who want a cradling embrace all night long.
However, with this frame-hugging form comes the potential for excessive sink and overheating, common problems you will find, especially with older memory foam mattress models.
The Nectar mattress aims to be that advanced memory foam option that fixes all of these issues, yet retains that cuddly memory foam feeling that all seasoned users know and love.
Here, you get a medium-firm three-layered all-foam mattress with two specialty comfort foam layers that bring extreme coziness, superior motion isolation, and a cool sleeping surface. Plus, the Nectar mattress offers one of the best price-to-value ratios on the market.
Best For | Bad For |
People who love that snug memory foam feel | Individuals who need some bounce in their bed |
Couples, for its excellent motion isolation and edge support | Persons who tend to sleep hot or uncomfortably with even minimal sink |
Value seekers | Extremely heavy-set or lightweight folks |
Folks who want an extended warranty coverage |
Design and Construction
With the Nectar mattress, you get an 11-inch mattress that features three memory foam layers and an eye-catching tencel-blend cover.
Base Layer: At its core, the Nectar mattress packs a base layer of 2.2 PCF polyfoam. This slab of high-density polyfoam creates a firm foundation for the softer layers of the mattress and balances out the conformability of the comfort layers with its exceptional support.
Transition Layer: Next up is a 3-inch secondary layer that helps to ease out the toughness of the sturdy base layer. Here, you get a slab of gel-infused memory foam that offers some conformability, yet is dense enough to prevent excessive sink. This part of the mattress is responsible in part for the intense pressure relief and spinal support and alignment that Nectar fans love.
Comfort Layer: Next, you get a 1-inch top layer that completes the experience. This thin sheet of gel-infused memory foam conforms to your body fully, offering a soft feel and one cradling embrace. However, since the layer is only an inch thick, you do not have to worry about sinking in too deep. This comfort layer comes quilted into the mattress cover.
Cover: Wrapping things up is a removable lyocell-cotton blend cover that adds a premium look and a plush touch, further enhancing the soft feel of the bed.
Tip: While the mattress cover is removable and machine-washable, like we would with most mattresses, we recommend you spot clean it instead.
Firmness
With three memory foam layers, you get a bed with the characteristic, dense feel you will expect from any memory foam mattress.
However, there is one little twist—unlike most standard memory foam offerings, the Nectar mattress packs a relatively high firmness level, and it takes a few seconds for the foam to contour around your frame.
Consequently, with this bed, you get a medium-firm mattress, with even weight distribution, and less sink than your regular memory foam option.
For most average-sized folks, the mid-level firmness of the Nectar mattress will be as close you can get anywhere in terms of balancing support with sink. However, some petite sleepers may find this bed a tad bit too firm, while heavy-set sleepers may consider it too soft and experience too much sink.
Sleeping Performance
Provided you are comfortable with the feel of memory foam; the chances are that the Nectar Mattress will work for you, irrespective of your sleeping style.
For Side Sleepers
For most side sleepers, the Nectar Mattress will be a dream come true. Thanks to the ample thickness of the top, comfort layers, with this bed, you get enough sink to provide adequate conforming to your hips, trunk, and shoulders, bringing proper spinal alignment and all the pressure relief you will ever need.
However, for petite sleepers who weigh under 110 lbs, this bed will feel considerably firmer, detracting from the pressure relief, and potentially making for a less enjoyable sleeping experience.
Furthermore, people who weigh over 250 lbs may have an issue with this mattress, too, and may consider it too soft, providing inadequate support. Here, you are better off opting for a dedicated mattress for larger people.
For Back Sleepers
Back sleepers typically prefer firmer mattresses that provide exceptional support to help maintain proper spinal alignment. However, while support is not Nectar’s strongest suit, this bed still packs enough carrying capacity to hold up most petite to average-sized sleepers.
Nevertheless, more heavy-set sleepers may have a problem here too, potentially sinking in too deep, throwing their spine out of alignment.
For Stomach Sleepers
Stomach sleepers are the most likely to report poor sleeping performance with the Nectar mattress, especially if you are on the heavier side. Heavy-set sleepers may experience excessive sink, and consequently, improper spinal alignment.
For Couples
For petite to average-size couples, the Nectar mattress has all the makings of a perfect bed. Provided both partners are fine with a memory foam feel, you shouldn’t have any complaints about this mattress.
The Nectar mattress delivers some of the best edge support and motion isolation of any all-foam beds, providing a sleeping surface that completely deadens any movement from your partner or unruly pets.
More: 4 Best Mattresses For Couples 2022
For Lightweight Sleepers
For individuals and couples who have a petite to average weight, the Nectar mattress is one of the best options you can get. With this bed, you will get all the support and comfort you need for perfect sleep.
For sleepers in this category, another big plus is the fact that this mattress excels whether you are a side, stomach, back, or combination sleeper.
However, if you weigh under 120 lbs, you should expect a slightly firmer feel with this bed.
For Heavy-set Sleepers
Many heavier folks will have issues with these mattresses and will be better off with an innerspring or latex bed that offers even more support. Since the Nectar mattress provides a considerable amount of sink, people who weigh at least 250 lbs may find it quite constricting.
Sleeping Temperature
Memory foam beds have a bad reputation of conserving heat, no thanks to the full body conforming properties.
However, the Nectar mattress bucks this trend, thanks to its use of gel-infused memory foam layers, which increases the rate of heat dispersion, and ensures a cool sleeping surface through the night.
Furthermore, since this mattress provides far less sink than your average memory foam bed, here, you get a mattress that doesn’t hug you as much and minimizes body heat conservation.
Others You Should Know As Well
Available Sizing Options
Like most other online mattress offerings, the Nectar mattress is available in six standard sizing options from Twin to California king. Here are the exact dimensions for each model:
Size | Width (inches) | Length (inches) |
Twin | 38 | 75 |
Twin XL | 38 | 80 |
Full | 54 | 75 |
Queen | 60 | 80 |
King | 76 | 80 |
California King | 72 | 84 |
Read More: Mattress Size Chart And Dimensions
Pricing
For many potential buyers, it is the pricing scheme for this product that will seal the deal. The Nectar mattress provides some of the best value for money of any other competing beds.
The queen-size version of this mattress currently retails for around 800 bucks, which is at about $200 cheaper than the average industry pricing for products of this caliber. Furthermore, the fact that this price tag includes two free pillows and a mattress protector contributes to making this deal a hard one to refuse.
Like many new bed-in-a-box brands, Nectar achieves this aggressive pricing model by going direct to consumers, cutting out the traditional, middlemen-heavy mattress sale model.
Warranty and Shipping
Free shipping is pretty much standard practice now with online mattress companies, and Nectar is no exception. The bed ships for free and arrives compressed and rolled into a vacuum-sealed protective bag.
Tip: With bed-in-a-box mattresses, for the best user experience, you should allow at least 48 hours for the product to expand and off-gas thoroughly before use.
Straight out of the box, you get an extended 365-night trial period that completely dwarfs the offers from most of the competition. Plus, you also get a lifetime warranty with each purchase.
With Nectar’s “forever warranty,” the company offers a no-questions-asked exchange policy for the first ten years of use. Beyond that, you also get lifetime coverage on any material failures or manufacturing defects.
Accessories
There is no accessory shortage with the Nectar mattress, as the bed works with almost every standard frame and base. Plus, you do not need box springs with this mattress unless you want one.
Whether on the bare floor, flat platform, slatted bed frame, or on box springs, you shouldn’t have any issues with this bed.
Furthermore, the Nectar mattress works with adjustable bed frames too, and you can even get a matching electronic adjustable base from the company.
Nectar Mattress vs. Close Competition
In terms of its build and feel, one of the closest competitors to the Nectar mattress is the Casper mattress. With Casper, you get a similar three-layered design that promises a balance of comfort and support.
However, unlike the Nectar mattress, the Casper mattress swaps out the second memory foam layer for one of alternative foam. This slab of alternative foam mimics the properties of latex, creating a bed that is significantly more supportive than what you get with the Nectar mattress.
Consequently, you get a bed that offers more lift that will benefit back and stomach sleepers, especially those slightly on the heavier side, who could do with the extra support.
Nevertheless, expect to pay a significant premium for that extra bit of lift, as the Casper mattress retails for almost $300 more than a Nectar bed of matching size.
Plus, for most petite to average-sized sleepers, the Nectar mattress should provide enough lift.
Verdict
Overall, there is a lot to like about the Nectar mattress. Despite its competitive price, you get one of the best beds on the market and, arguably, currently the best price-to-value ratio in the industry.
However, to get the best experience with this bed, you have to weigh under 230 lbs and appreciate the peculiar feel of memory foam.
Frequently Asked Questions
Where is the Nectar mattress manufactured?
In China. However, the company runs quality check operations from plants here in the U.S.
Is The Nectar Mattress Chemically Safe?
Yes, as safe as any high-end product on the market. This bed is CertiPUR certified to be free from harmful substances like lead and mercury.
How long will a Nectar Mattress last?
With the Nectar, you get the typical lifespan of the standard all-foam mattress—expect your Nectar bed to be in its best condition in the first seven years of use. However, this timeframe can vary significantly, depending on other factors like the weight of the sleepers.
Does the Nectar mattress get softer with age?
Yes, you will get this issue eventually with all all-foam mattresses. One way to mitigate this problem is by turning the bed over every few months to reduce the chances of erratic sagging.
How Much Do The Nectar Mattress Weigh?
The largest Nectar mattress size, king/California king weighs 89 lbs, while the twin comes in at 45 pounds. Hence, you should have issues pairing the Nectar mattress with most standard frames.
Do you need box springs with the Nectar mattress?
No, this mattress will work with most frame types.
Does Nectar Ship To Hawaii and Alaska?
Yes, albeit there is no free shipping to either region.
Susan D.
I recently purchased a Nectar thanks to the revie and am very impressed by the service. The service team contacted me a number of times by email and phone to confirm details of the order and check on our experience. The mattress itself is unique and is very comfortable. I understand why they call it the most comfortable bed on the website. The nectar is a fully thick 11″ mattress, so larger and more substantial than others we looked at. I like the lifetime warranty and the quilted cover particularly.
Chris Young
Thanks Susan for sharing your experience with us. I’m glad that you finnaly got what you need. You must did lots of research before buying, there are not too much resources for Nectar mattress compared with other famous online mattress companies like Leesa and Casper. Cheers!
Therese
Hi Chris, thank you for your helpful reviews.
I think I’ve narrowed it down to either the Nectar or the Hyphen. Since you are the only website I’ve found that has actually reviewed both, I was wondering what you would recommend. I’m a side sleeper who likes cushioning but doesn’t like being swallowed up in a mattress, and I’d like to be able to roll over without having to dig myself out of a hole. Also, the cooling properties of the mattress is important. In your experience regarding my preferences, did one mattress perform better than the other, or are they both even? Also, how would you rate the firmness of these two mattresses in relation to each other?
This will be my first foam mattress, and I appreciate your feedback.
Thanks!
Chris Young
Hey Therese, thanks for dropping by, if I were you I would choose NECTAR without any doubt, especially you are a side sleeper, NECTAR is thicker, has better warranty and free trial, and now they even provided $125 coupon for X-mas sale, I don’t know why you has any hesitation, if you prefer push back foam, then Leesa is another good choice, although it’s more expensive.
For the firmness scale, it’s very subjective, I would rate NECTAR 5.5-6.5/10, and HYPHEN 6-7/10, hope this help.
Therese
I was leaning towards Nectar…I just needed a little nudge. Thanks! 🙂
Chris Young
haha, good luck buddy.
Therese
Hi Chris, I’ve had the Nectar for a little over 2 months and I’m finding that it’s just a little too firm. I’m a 125 pound side sleeper, and I’m having some discomfort on my shoulders. I certainly don’t want a soft bed that would hurt my back, but I would like something with a bit more cushioning. Amerisleep has lots of choices, and Layla and Loom and Leaf also have good reviews. Or maybe there’s something else I haven’t considered. I was considering a Westin Heavenly Bed because in my work travels I’ve always like that bed, but in reviews I’ve read it doesn’t seem to hold up very well. Anyway, any suggestions you may have would be appreciated. Thanks.
Chris Young
Hey Therese, Nectar is a medium feeling mattress, if you still think it’s too firm. Then I’m afraid you should pick up a soft or soft to medium feeling mattress. Since you are only 125 pounds so I guess you won’t sink too much into it. But don’t choose cheap memory foam mattress on amazon, they may cause some back problem and it’s your concern as well. You mentioned Layla, it would be great to try Layla’s soft side, since you are only 125 pounds so I don’t think you will sink too much into it. L&L is good but I think it’s too expensive. And you can consider Aviya mattress(See review sleeptips.org/aviya-mattress-review/) as well if you don’t mind using a hybird(memory foam+ innerspring) mattress as well, it has 3 firmness scales to pick up.
Ian
Hey Chris– I’m stuck here. Between the Nectar and Ghostbed…..which do you prefer? :[ Hard to decide between the two!
Chris Young
Hey buddy, any of them you won’t regret.
NECTAR sleeps more comfortable than Ghostbed, but Ghostbed is more bouncy.Both of them sleep cool.
If you prefer hug feelings choose NECTAR, if you prefer push back feelings, choose Ghostbed.
With NECTAR, you can get limited time $125 OFF, with Ghostbed, you can get free pillows. Good luck buddy and Merry X-Mas.
Gregory Martin
Thanks Chris and Ian. I was stuck between a Nectar and Ghostbed too. I am convinced now that Nectar is the way to go and I can always return it for free within 365 days.
Tom N
Hi, you didn’t mention the weight of the premium memory foam layer ,the NASA part of it. Most companies say there’s are around 5 lb foam, what is nectar or ghost rated?
Thanks!
Chris Young
Hi Tom, less than 3 lb care called low density foam, 3-5 lbs are called medium density foam, more than 5 is called high density foam. low density foam is soft, this kind of memory foam mattress feels softer, and you’ll sink into it more quickly. high density foam is firm, these mattresses have outstanding support and durability. So as the comfort layer,most mattress company choose the medium density foam, as I know, NECTAR used 3.5 lbs memory foam with a medical grade cooling and recovery levels, Ghostbed used 4 lbs density of gel memory foam with larger cells.
Tom N.
Do you have a review on Loom and Leif, Satvva?
Chris Young
yes,we reviewed and compare them with other mattress
like Loom & Leaf vs Leesa vs Brentwood Home vs Saatva vs Tempur-Pedic
and Saatva vs helix vs dromma bed, personally we don’t recommend saatva, loom leaf is ok if money is not your first concern.
Donna
I am interested in the Nectar but noticed a flaw in your report. You have to pay $99 for them to set up your new bed and then pay another $39 for them to haul the old mattress away. I think you may want to fix your review when you say it is free as that was at first a selling point for me.
Chris Young
Hey Donna,thanks for dropping by, good question, and I’m sorry to confuse you, yes you’re right, they provided a “white glove service”, set up new mattress for $100 and remove old mattress for $39 as you said, but this is optional, as long as you have a flat surface you can install by yourself. What I mean for free is the shipment as return, actually as I know, only a few mattress companies provided “white glove service”, and none of them is free. hope this help.
Chris Young
And I update this on the review post already. thanks.
Zev Barnoy
I just ordered a Nectar based on your review after debating between the Ghostbed and Leesa. I hope it is the right decision. Besides your review and a few others doesn’t seem to be many reviews out there on the Nectar. Even Amazon had just 1 review…kind of strange. Any further information on why so little reviews relative to Ghostbed and Leesa for example?
Chris Young
Hey Zev, good question, NECTAR bed just got released on 09/26/2016 on Amazon, if too much reviews, then they should be fake review :-). As I claimed in https://www.lullysleep.com/brooklyn-bedding-vs-leesa-vs-nectar-vs-casper-vs-helix/ , Nectar is a young company so compared with Leesa/Ghostbed, is got less exposure, I guess more and more mattress review site will post review in 2-3 months. Don’t worry, this is a awesome mattress, I’m sure you will like it, don’t forget to share with us your experience with NEctar here. Cheers!
Seamus O'Briain
Hey Zev, we just ordered ours too and thought the exact same as you – odd that there are so few reviews. Ours has not shipped yet. Have you had any issues with yours?
Chris, thank you for such a thoughtful review, but can you comment on the company at all?
Chris Young
Hey, Seamus , I just got message from Jamie, not sure if you’re the family 🙂
I owned NECTAR for about 45 days. No problem at all, maybe some misfit in the first two days, but now no problem at all, and better and better, sleep cool, comfortable, no toss and turn , really like it.
This is a young American company(less than one year) so I guess you can’t see too much review right now, I guess not too much mattress review site tried this mattress, but I believe there would be more and more in the coming month.
Just give it a try, if really not your cake(but I believe you will like it), then return for free within 365 nights so nothing to worry about. Hope this help.
Seamus O'Briain
Ha, Jamie is my work email, and Seamus my given (Gaelic name). Sorry for the confusion Chris, I had left this comment before your sent your email last night. Thanks again!
tony
can you put this mattress on a box spring?
Chris Young
Yes of course, just reference NECTAR mattress FAQ here
Jan Tillman
Can the Nectar mattress be used with an adjustable platform?
Chris Young
Yes of course Jan, just scroll the page to the the bottom, you’ll see my reply to Tony.
Brendon
Hello, I’m interested in the Nectar mattress, and I wanted to know about the bounce of the mattress. I saw on your site that it doesn’t have as much bounce as a Leesa or Dromma mattress, but I wanted to know if it still had a decent bounce so that it doesn’t feel like you’re stuck inside the mattress and move freely.
Thank you for all of your work!
Chris Young
Hey Brendon, of course it has enough bouncy, as I mentioned in the review, the third layer is 3″ adaptive Hi Core memory foam, it make sure you won’t stuck inside the mattress. Yes I mentioned the bouncy is not as good as Dromma bed or Leesa, that’s because Dromma bed just use latex as top layer, and Leesa use Avena foam(feels like latex) as top layer, but that doesn’t mean NECTAR is lack of bouncy you know.
Jessica
Nectar or purple ??
Chris Young
Why Purple? Just for more expensive?
jessica
I am debating between buying the Nectar or the Purple Mattress – seems like Nectar is the way to go though…just getting another opinion..
Chris Young
LOL. Good Luck.
Nathan G
Would you recommend NECTAR if I’m a back sleeper and prefer medium firm? My wife is not as picky… but I’m getting info overload. Also thought about the Luxi…
Chris Young
Of course, the firmness scale of NECTAR is 6-6.5/10, perfect for back sleepers. Compared with other online mattresses, NECTAR is higher(11″) , the word’s only forever warranty, very long free trial (365 nights, the industry standard is just 10 years).Absolutely best mattress under $1,000.
Luxi has more than 1 firmness scale to choose, but for you, I believe medium would be the most suitable, and one of our reader report she met bad customer service from Luxi,you can reference comment of Luxi mattress review(https://www.lullysleep.com/luxi-mattress-review/).
So I suggest you give NECTAR a try. I believe you’ll like it.
Henry Nease
Placed my order on Tuesday 2/7/17, was officially charged on 2/9. Contacted them through the chat service on Friday as my order had stayed in “processing” status through the week. Just asked to confirm a shipping date. Was told it should be on its way by Monday the 12th. Cool, no problem. Well, shipping label wasn’t created until Tuesday. My Nectar account and automatic email says my mattress has shipped. My FedEx tracking number says otherwise. After 3 days of no change, I contacted Nectar by phone to cancel my order. I had to leave a message and a Rep would call me back asap. No phone call ever returned. No contact or follow up emails or explanations ever given. So far, no impressed with Nectar or their customer service at all.
Chris Young
Sorry to hear that Henry, I tried to contact with the manufacture and was told that they are back ordered on Kings and Queens for two weeks while supply catches up. Too many orders. And he promised to give you a call right away, how is it going?
Caisey
I had the same problem with them. I was told I would receive the mattress in 4-8 business days. Went to check on my order after five since we are sleeping on an air mattress and was told it would not ship for another 1-2 weeks and would take 3-5 days to receive after it did ship. I think we finally got the refund process started, but I was really wanting this mattress and if we would have known it would take so long, we would have had prepared better. We really wanted the Nectar and did not want to roll the dice with a big box store. I think I was mostly upset because I had to contact them to find out it would take so much longer to receive our purchase than we were originally told.
Chris Young
Hi Caisey, sorry to hear that. I think you can ask for something else as a compensation in the case, like free pillows if they have? I was told by Craig who is the founder of NECTAR that over 1,000 is now in stock so it shouldn’t be a problem for the coming sales. they got so many sales(and some of them are return customers) recently and that’s out of their expect so maybe some ordered can’t get fulfilled in time.
Chris Young
Hi Caisey, sorry to hear that. I think in the case you can ask for something else as a compensation, like free pillows if they have? I was told by Craig who is the founder of NECTAR that over 1,000 is now in stock so it shouldn’t be a problem for the coming sales.
Cheryl
I am torn between the Dromma and Nectar mattresses. I purchased a Pranasleep for thousands two years ago and HATE it. I sleep on both my side and stomach. I do not like being swallowed up in a mattress, but I have problems with my neck, shoulder and hip. I’m in my 60’s and am longing for a good night sleep. Thanks in advance for any suggestions you can provide.
Chris Young
Hey Cheryl, thanks for dropping by. If you are a pure side sleeper, I would suggest you take Layla mattress, it has 2 version(soft and firm), the soft version is very comfortable and friendly for side sleepers. But you also mentioned sometimes you need to sleep with your stomach, if the mattress is too soft, you might sink into it. So personally I would suggest you take a medium feeling mattress(Bingo, both Dromma bed and Nectar work for you ).
If you like push back feeling, take Dromma(they use latex), else take NECTAR. Personally I would prefer Nectar better, sleep cool, comfortable, and more affordable price. Hope this help.
Cheryl
Thanks Chris! Based on you comments, I don’t think I can go wrong with either choice, but I’m going to go with the Nectar as I sleep in both positions. Thanks again!
Cheryl
Hi Chris. My sister has questions for herself. She is obese, sleeps on her side, and prefers a firm mattress. The only problem is that when she sleeps on a firm mattress, she has severe pressure point pain in her shoulder. Any suggestions?
Chris Young
I would suggest her take Layla a try. This is the world’s first copper infused memory foam mattress. And very good at joint pain relief(Reference their official site).
Most side sleepers would prefer soft mattress, I’ve no idea why your sister prefer firm version :). But never mind, she can try both sides of Layla and decide if it worked for her. If unlucky, return it within 120 nights, it’s free.
Cheryl
Thanks again, Chris. She likes the idea of the copper technology for her pain. She said that while she sleeps on her side, she sometimes wakes up on her back because of the pain in her shoulder.
Chris Young
Glad she likes it:) Hope it works for her.
Cheryl
After on-chat session with a Nectar rep, I was guaranteed 3-5 day shipping for a full size. I ordered it, and lo and behold, the email confirmation states a shipping date of March 17. Of course my credit card was charged, so now I am waiting for a response from the company. Being charged now and waiting for almost a month for the actual delivery to my home is totally unacceptable and I hope they will cancel my order. I am so disappointed by this misrepresentation .
Cheryl
Oh, and I took a picture of the chat session proving that I was told 3-5 day shipping. I sent it to them.
Chris Young
Sorry to hear that Cheryl, yes please double check with their inventory before order. Actually last time(Before President’s Day) I tried to contact with them to get a bigger coupon for readers of sleeptips.org and was told they got so much sales recently and that’s our of their expect, so some customers may get delayed. So they rejected to give me bigger coupon code:) But I was also told 1000+ mattresses is coming so it shouldn’t be a problem now?
Phil
I was going to order a Queen size, but the Nectar site now shows only the Full size is in stock. The other sizes are on back order until March 26.
Chris Young
Yes, and seemed they will send 2 pillows for free as compensation, if no hurry it would be great deal. I guess they just sold too much and don’t have enough inventory right now.
Cheryl
I did check with them on the inventory last night and was told it was in stock. I copied the on line chat with their representative as proof and sent it to them. Three response was that the full recently went on backorder….hmmmmm overnight? it will take them “several days” to remove the charge from my credit card. Now I am forced to wait until that happens before I can try ordering the Dromma bed. Just wanted potential buyers to beware.
Cheryl
And I just received an email from customer support stating the order will ship tomorrow if I d coded to not cancel the order!
Chris Young
Great. Thanks for your sharing Cheryl.
Cheryl
AND I received a refund of almost 10% for all the confusion! I am totally impressed with their customer support now
crystal perez
hello thinking of buying, what is best coupon code?
Chris Young
Currently. GBM100 to save $100.
Leticia Chagolla
Hi Chris I’m undecided between the Layla, ghost bed and Nectar. I suffer from back pain for an old compressional fracture on my thoracic 8. I sleep both on my side and stomach. More like superman on my belly. I’m 130 lbs so I don’t know if that impacts what’s better for me. What do you think will be the best fit for me. They are all different technologies all with great warranties but right now nectar and ghost bed offer free pillows. Im located in Phx area. Thank you so much
Leti
Chris Young
Hi Leti, Ghostbed is more bouncy, while Nectar and Layla is more comfortable and can provide better contouring. Mostly you sleep on your side and stomach, compared with comfort and contouring, I think bouncy is not the most important factor you should consider, so I would suggest Nectar or Layla.
Layla’s soft side would be great if you are a pure side sleeper, but sometimes you need to sleep with your stomach right? And as you mentioned, Nectar now provided free pillows, so it would be great offer I think. The only concern would be the ship date(Seemed they’re now out of stock? or Get fixed already?), remember to double check with the customer service.
Jeannette
I love your articles and very impressed with your response time to everyone’s questions! I’m researching for the best, as I was originally lured into a Purple advert. We have a tempurpedic now, and it’s breaking my poor little body! I’ve not even heard of some of these brands that are mentioned above, so more researching for me! Thanks again for your writing! Very valuable to overly-thorough researchers like myself!
Chris Young
You are always welcome Jeannette, choosing mattress is a tough job, there is no best mattress, just the best mattress for your needs. More and more high-tech are used in mattress industry, and I believe they will be more and more high new brands come out in future, but I think it’s a good thing for customers.
P
Nector or Novosbed? Is the difference big? Does the nectar feel like a temper as in you slowly sink? Thanks
Chris Young
Both NECTAR and Novosbed are 11″ 3 layers memory foam mattress. If you are good to go with “medium” feelings(the feeling is very subjective,if 10 is the hardest it would be 5-7), then surely pick up Nectar, no doubt. Better price, cooler, better warranty and trial. And yes feel like a temper as in your slowly sink. Novosbed is a good mattress, but trust me, toooooooo expensive.
Patricia Graf
I am wondering if I was completely scammed by Nectar. I ordered my mattress on 2/24/17 & was aware it was on back-order. Was told I would receive it on OR BEFORE 3/17. On 3/17 I was told mattress was in and would ship in a few days. There have been numerous e-mails back and forth (all initiated by me) and shipping kept being put off. I was assured on 3/24 that it would DEFINITELY ship that day or 3/27 at the latest. No further word from them, no answer to latest e-mail, and status on their website does not indicate when/if it would ship. They charged my Visa within 30 minutes of submitting my order. It has already been paid in full, and I have nothing. I do not even know their address/town/state (California) to submit any complaints to the BBB. Have I been scammed?
Chris Young
Calm down and keep on patient Patricia, let’s give more tolerance to them since they are still very young. I’ll try to contact with them and update on this today or tomorrow.
Nathan Z
I ordered Nectar partially based on some of your work. Thank you. Unfortunately the shipping process is extremely frustrating. I ordered and had my credit card charged on March 9th, knowing they’d be back ordered for about one week. Today (March 29th) is my second promised shipping date and still no word. I got free pillows due to the original back order, but I am still very disappointed they’ve had my money all this time, and are failing to communicate a truthful ship date. I know I have a right to cancel the order, but this is the one I thought was best for us. I just hope that any problems I have with the mattress are handled better than this shipping issue.
Chris Young
I’ll try to contact them and update on this post, they are a small company,too much orders is a great challenge to their supply chain, so let’s keep patient 🙂
Patricia Graf
Thanks, Chris for your reply to my post which hasn’t been added to your column yet. I want the mattress, not a refund, but am becoming increasingly upset as their story keeps changing. Their last e-mail said delay was due to something wrong with the Cali-King mattresses they received, and that a new batch was due in Tues. night & my order should ship Thurs. Well, the problem there is my order was for a QUEEN! I left a message on Zach’s phone (Ext. 702) to call me and NOT to send me a Cali-King, to recheck my order, and also an e-mail. No response. They keep changing their story, and that’s what’s upsetting. They never let me know it would noy ship on or before 3/17 as stated on my order, I only found that out by contacting them. After several e-mails I was promised it would ship 3/24 or Mon. 3/27 latest. Then they hit me with the “Cali-King” story on 3/28! It has now been 1 month 5 days since I ordered & the same amount of time since my Visa was billed. They are now offering a $125 discount for orders made now that are estimated to ship 4/14 (17 days from date of order)! At the least, I should be given this discount, too and they should be HONEST in telling me when it would ship, not keep changing their story. As of tonight (3/29) no answer to latest e-mails or phone calls. It’s hard to be patient when they keep changing their story and then out and out telling me a false story. I did recheck my order, and it does plainly state I ordered a Queen mattress.
Patricia Graf
Chris, this is just an add-on for you, not necessary to print it. I researched mattresses on line for at least a month and decided the only one I wanted was a Nectar! I also researched some more today due to all these problems and ruled them out. I am a “senior citizen” with severe back problems (50 deg. lumbar curve), scoliosis, arthritis, etc. I’ve had both knees replaced and right hip replaced. I sleep alone but can only sleep on my back, too painful to sleep on either side and physically unable to sleep on my tummy. If you can think of another mattress that might work, let me know. I have just about given up hope that they will ever ship mine, but I’ll wait a little longer before doing anything. It would be great if they would give me straight answers and a realistic ship date! Thanks! Pat
Chris Young
Got it Pat, I’ll try my best to contact with them, hope can get feedback soon. Have a good night.
Dan
Similar issue. Ordered a mattress with a back order date of 3/17… Then without warning it was pushed to 4/4/17… I have emailed Nectar multiple times and never received a reply.
Chris Young
Hi Dan, sorry to hear that,per Craig(Co-founder), they are now dealing back orders(basically can ship about three days of backorder volume for each day), and after 4/10 will be better, so let’s be patient or cancel it if we don’t want to wait.
Dan
Thanks Chris, I the ship date is listed as 4/4 now, I hope it doesn’t get pushed back again. Here is my biggest problem. ZERO communication, I have still yet to receive a response ton my email other than the automated reply saying they received my communication. If they would at least call or respond to the email it would help. Having a great product is cool but if you have poor customer service it doesn’t matter.
Chris Young
Hi Pat, I reached Craig(who is the founder of NECTAR) just now, he promised to ask Zach to connect directly with you or he can call you directly.
Tracy (@Cornerfolds)
Hi Chris! I also ordered this mattress partially due to this review. I placed my order on March 8th and was told it would ship by March 17th. I’ve now gotten three separate shipping dates, the last one being March 29th, and it still hasn’t shipped. This time I haven’t even gotten an update. When you call, they say everyone is in pre-sales and no one can even look up your order. I wish everyone would stop rating this 10/10 because people are getting ripped off.
Chris Young
Yes their supply chain is surely a problem, pailful process for small companies like NECTAR. I’ll put on warning notice on GBM later. If you can wait, just order, if you can’t, then better go for other mattresses.
Dena
Hi Chris! I ordered a king size Nectar tonight primarily because of your review. I’m a little concerned about the shipping issues I’m seeing that some other folks are having, but I’m willing to give it a try. Email said that the mattress should ship around April 14, and I don’t mind waiting as long as that date is pretty accurate. They also offered two pillows and a $125 discount because of the delay, so I’ll be patient. Wish me luck!
Chris Young
Good luck Dena, per Craig who is the Co-founder of NECTAR, they are now dealing back orders(they can ship about three days of backorder volume for each day), and they will remove back order notice by April 10 from official site, so I think the date they promised will be good.
Tracy (@Cornerfolds)
I wish you luck Dena, but don’t hold your breath. Our shipping date was originally March 17th and after it changed three times, we still don’t have our mattress as of April 4th. If I were you I’d just cancel.
Patricia Graf
Craig, to update you, yesterday I received a shipping confirmation (SC) that mattress shipped 4-3-17. Checking with Fed-X, they had just received paperwork to pick it up. I thought Nectar was in CA(?) SC indicated it was in Kent, WA. Today, Fed-x indicated the mattress has traveled 18.3 mi. from Kent to Fed-X in Tacoma and at 1 a.m. this morning it started traveling again! What is strange – I ordered White Glove Service ($100 for set up and delivery). Mattress is being shipped to a trucking co. in Oklahoma City (100 miles from where I live in Tulsa.) That trucking co. confirmed that they deliver to Tulsa on Mon. and THurs. and will handle the WHite Glove set up. Whew! Looks like my mattress is finally on its way to me. Zach never called me, but he may have been the one to initiate the SC, I don’t know. No word about any discount they may give me for all the conflicting stores and delays. Appears the mattress may be delivered to me week of 4-17, almost 2 months from order date. Thanks for your help, and I’ll keep you updated. (Apparently the 2 free pillows are with the mattress) Pat
Tony Ramos
I also ordered a king size after reading this and many other reviews last week and was charged immediately. I dont mind the 3 week wait, but I will for sure need to have it or something in my house within 2 months (family coming to visit from Spain). Hope it all turns out ok for all of us.
AT
We purchased a Nectar mattress last year. We are generally pleased with the Mattress, but we greatly concerned about their lack of support. They never return calls or emails, even when they promise to do so. We also don’t believe that the customer referral program exists. We have been promised a referral link many times, but the company never sends it. Bottom line, if you want to buy a mattress and don’t care about customer support, this is the company for you!
Dena
Is the mattress comfortable?
We ordered one (hasn’t shipped, yet). I’m worried about it, though. What good is a warranty if there’s no customer service to back it up??
Patricia Graf
My mattress was finally received and set up yesterday – I ordered the white glove service. Except for the delays (which drove me nuts!) I was happy with the mattress. i had been told about the slight off-gassing, but it seemed OK, so I tried to sleep on it last night. Big mistake. Woke up at 2:30 horribly nauseated – the slight smell finally got to me. Going to rewash the sheets, etc. and just let the mattress set and air out for a few more days and then try it again. I still have no idea where the company is located (mattress shipped from Kent, WA) – I’d heard it was in CA. Quality of the mattress seems excellent, got the free pillows and was promised another discount because of all the delays. Ordered 2/24/17, received 4/20/17.
Patricia Graf
Made typo on the date – sorry. Received 4/10/17,. NOT 4/20.
Tam
I have slept on my new queen Nectar for a week. I am a side sleeper, it is a little too firm I think. I like it, but think I may need a topper. Any suggestions. Oh, the free pillows are great.
Pat Graf
I am really enjoying my Nectar mattress. I did have a problem with the “off-gassing”, but it cleared up after several days. I kept the ceiling fan running and a window slightly open. This was my 1st time sleeping on something other than an innerspring mattress. There was no period of adjustment. It was super comfortable. I only sleep on my back. After receiving the mattress, I finally received an e-mail from Zach apologizing for the delays, mis-information given, etc.
Dena
Hi Pat! When did you order your mattress? Just wondering how long it took to get.
Pat Graf
Dena, I ordered mine on Feb. 24 and it was received on April 10 – 45 days if my math is correct! I was unhappy with their communication – too many promised ship dates that were not met, but I am very happy with my purchase. After it was received, Nectar did profusely apologize for all the misinformation given to me.
Tam, I am thinking about buying a topper from Bear Mattress for hygienic reasons. I hope Chris replies to your question.
Tam
Thank you Pat! I put a cushion topper on it, but it still bothers my boyfriend and he wakes w a sore back. I’m not sure what to do. I like it!
Akshay Dabholkar
Me and my wife weigh 185 and 120 lbs respectively and are predominantly side sleepers. We also sleep on the stomach and back occasionally. Do you think Nectar/Leesa/Bear/Nolah would be a better choice? I am leaning towards Nectar as it is rated in top 3 on other sites too such as http://www.slumbersearch.com/top-5-best-memory-foam-mattresses, https://sleepsherpa.com/memory-foam-mattress-reviews/ whereas sleepopolis and honestmattressreviews don’t rate it that high.
akshayd
Will this work for me and my wife who eigh 185 and 120lbs respectively. We both are predominantly side sleepers with occasional stomach and back sleep. We are heavily inclined to buy this as this mattress is in the top 2 on multiple review sites except sleepopolis and honestmattress reviews.
Chris Young
Why not? their main complains are supply chain related, but now seemed not a problem anymore right now. You can also reference Layla(sleeptips.org/layla-mattress-review/), which is very friendly for side sleepers as well. But you can’t enjoy free pillows if taking Layla.
gb
I just ran across this website doing a search for Nectar complaints (unfortunately after already ordered). I did this because I ordered a mattress on May 1 and received an email shortly afterward saying mattress was being shipped May 2. My account was charged $670.00 on May 1, Today May 4 and still can’t get confirmation on mattress being shipped or not. Tried chatting and was told all orders would be shipped by end of this week (today’s Thursday). After reading some of the other reviews I’m now concerned but glad I ran across this site. If the mattress doesn’t ship tomorrow, Friday, I’m canceling to avoid experience that others have. By the way they are currently “giving 2 free” pillows and $100 off each purchase. I know nothing is free so in reality this is a $600 mattress with free shipping and pillows. There’s too many mattress competitors out there in this price range and unnecessary to deal with lies and poor customer service. Thanks for this review service and saving me what could be a drawn out frustrating experience.
Chris Young
You’re welcome!
Dena
Hi GB, It seems like it’s gotten a little better. I ordered a king Nectar mattress (also with the 2 free pillow offer) on March 30. According to FedEx, it shipped on 4/28 and will be delivered today. Fingers crossed! Shipping was delayed once, as it was supposed to ship on April 14 originally. As for the pillows, Nectar created a shipping label on 4/28, but they haven’t shipped, yet. I’ll worry about the pillows after the mattress comes — one problem at a time! Good luck!
akshayd
I am in the same boat as yours are chatted with their customer care as well. If you are patient the mattress is well worth the wait from all the reviews I have read. You can’t beat the value and quality this mattress gives even before the free pillows and $125 off.
Pat Graf
GB, I hope Nectar has called you with reassurance by now. Chris thought the delivery delay problem had been solved. It is their practice to immediately charge you for the mattress rather than waiting till they ship it. Now that it is all over with, I think the Nectar was worth waiting for, but I really got upset with all the delays and non-communication. I did have to let it air out for several days because of the off-gassing. I put the mattress on top off the old boxed springs. It still wasn’t quite firm enough (I have severe back problems), but we put a sheet of plywood on top of the boxed springs and right under the mattress, and it works fine now. I wake up in the morning pain-free, which is a blessing.
I wish Nectar sold mattress covers for the mattress. I ended up buying a cover from Bear Mattress that is especially designed for this type of bed. It fits just fine, and I would suggest buying an appropriate mattress cover as well. Nectar makes a great mattress!
gb
Thanks Pat for the reassurance I also have back and joint issues so I’m anticipating its arrival to see if it helps. Right now I’m sleeping on an air mattress which really is a bummer. I guess these company’s don’t take into account that people who are shopping for mattresses might actually “need” a mattress and more than likely can’t wait for weeks or months for delivery. I’m very frustrated with their customer support but hopefully will hear something by the end of the day.
gb
Chris if you have access to Craig the founder you may want to let him know he is receiving a lot of negative reviews about the Nectar buying experience dealing with long delays, lies, and difficulties canceling orders and getting refunds. There is actually a Facebook page someone created (nectar mattress ripoff victims) because of their negative experience. There are also primarily negative reviews on Google Maps about this company. I myself am still waiting for a response from their customer support after my 2 emails got a canned response blaming high email volumes for response delays. So far all I have received from this company is excuses, and they have my money. I ordered on Monday and still no status on shipping or any follow up correspondance of any kind. I will follow up with final results of this experience. Thanks
akshayd
They are more responsive on Chat rather than email.
Dena
Just to follow up on my previous comments, I ordered a Nectar mattress on March 31, and I received it on May 5. It is so comfortable, and it was completely worth the wait. Knowing what I know now, I would’ve waited even longer! The pillows are supposed to be delivered today, and we’re excited! My feedback to Nectar would be to wait and charge their customers’ credit cards when the mattress ships rather than when they order, but regardless, it’s worth the wait!
Corey
Hi Chris,
I am now down to three mattresses and wanted your opinion. I am looking at the Nectar, Bear and Leesa. I am looking for a mattress that is cooling (most important), medium-medium/firm, supportive and won’t “sink” to much. I have read all of your reviews, as well as many other sites, and truly believe I am down the Nectar and the Bear. Any additional advice before I take the plunge?
Chris Young
Hi Corey, I believe both won’t let you down. If you choose NECTAR you can get extra $125 OFF+2 free pillows right now, seemed they already fulfilled all back orders but please double confirm with them. Bear seemed not have this problem, but you need to pay more for that.
Sandman
I just bought a Nectar bed. I absolutely love it. I have back problems. I have had two surgeries in the past but I work everyday so I desperately need a good nights sleep. Best purchase I think I have ever made. There’s a lot of reviews on poor customer service. I believe they are a new company and overwhelmed with orders so your not going to get the bed tommorow like everyone wants. It’s worth the week and half wait. Have patience. And the gasses are not that bad, it has a subtle aroma but it goes away in just a few days. If your up in the air on which to purchase, buy a Nectar.
Dan and Kira
We love the bed it has eliminated a lot of back pain for me. My Chiropractor visits have cut back… But don’t think people are pissed over a week and a half wait. You got lucky. I waited about 9 weeks and have still yet to get my pillows.
Talia
I think the shipping delays have been resolved. I ordered the Nectar mattress this week on Monday, and received a shipping confirmation on Tuesday. Just checked in on the tracking and delivery of the mattress and pillows are expected next week!
Charise preston
Hello! Just found your site. 🙂 We just purchased L&L relaxed firm, and I really wanted to love it. But I dont at all. I feel it sleeps warm, and just not super comfy. Im not sleeping well on it. I saw a brand on your best mattress tab, Nolah, Nectar, and Bear. I have never heard of Nolah and Bear. Those were your top 3. Can you tell me which ones you like better? I would rather spend a little more money and have a better mattress. Thanks!
Chris Young
Hi Charise, thanks for dropping by :).
All of them are cheaper than L&L , I guess you love a cool feeling mattress, what’s your sleeping position ?
Charise Lang Preston
Side 🙂
Chris Young
In this case, I would recommend you Layla (https://www.lullysleep.com/layla-mattress-review/) ‘s soft version. It’s made of copper memory foam and perfect for pure side sleepers.
Charise Lang Preston
Also considering the Amerisleep. And I’m not really sure why I’m not diggin the L&L. Just not as comfortable as I thought it would be.
Colleen Kasch Van Valen
I recently bought the Nectar mattress in Queen. I previously had a foam mattress from QVC. I’ve slept on Tempurpedics and owned a traditional Stearns n Foster coil mattress.
First, it was delivered on time, about a week after I ordered. Second it had hardly any odor when unwrapping, and that dissipated in an hour. My old foam mattress had a chemical smell for WEEKS and I always felt my nightclothes smelled like “foam” after the chemical smell died off.
I’ve slept on Tempurpedic and I must say Nectar responds to changes in position like it. It supports your body and has a slower response time to “fluff” up when you roll over. This is not a bad thing in my opinion. However, the tempurpedic was too slow and I felt a dip until it reformed. Not so with Nectar. Our old QVC foam mattress didn’t recoil much at all and after 8 years turned lumpy and had dips in the mattress.
The Nectar mattress itself was surprisingly cool to sleep on. Hardly any motion transfer and I never felt my husband get into the bed last night.
It comes with wonderfully comfortable foam pillows. I felt no pain in my body upon awakening!
Highly recommend Nectar.
Chris Young
Thanks for your great review 🙂
Steve
Hello, which one would you recommend for a 250 lb. side sleeper that is tired of digging out of a foam hole ?
Thanks,
Steve
Chris Young
Hi Steve, actually NECTAR is a great choice(and at a reasonable price), you can also check our post for big guy (https://www.lullysleep.com/best-mattress-heavy-people/).